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A service that allows hotel and tourist establishments to file a grievance against any decision, procedure, or violation taken by the department and decide on it ​

Process

  1. Submit the request through the website 
  2. Review the request 
  3. Reply to the grievance request​

Service Required Documents

Any supporting evidence for the grievance request (example: a copy of the violation)​

Service Duration

7 Days

Fees

0

Service Channels

  • Eservices
  • Ajman One

Terms And Conditions

  • Submit  the grievance request  through ATDD website  within a maximum of 15 days of issuing the violation against the Establishment  
  • Objection against the  decision by submitting the request  to head of the Department 

Contact Details

Phone +971 6 7116666
Email info@ajmantourism.ae
Address Alzorah area, next to Marina 1

Apply for service Frequently Asked Questions (FAQ)