Submitting the complaint request through available communication channels for the customer.Taking appropriate action and responding to the complaint from the relevant departmentResponse to the customerClosure of the complaintThe relevant department will communicate in case the complaint requires it.Receiving the complaint and forwarding it to the concerned department
Individuals: Accurate description of the complaintEvidence and documentation for the complaintBusiness: Accurate description of the complaintEvidence and documentation for the complaintGovernment Entities: Accurate description of the complaintEvidence and documentation for the complaint
5 Days
No fees required
ATDD premises - E-Services
- Receiving ٍthe Complaint by the communication channels ( Ajman Call Center - ATDD System -Whats App-Email ) - Complaints must have evidences to support the applicationObjection against the Result is Available